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<DIV>You got it, and they always want to go flyin'!!!!!!!</DIV>
<DIV> </DIV>
<DIV>Wife number 2 & 3 gave me the same ultimatum...The planes or
them...LOL...Wonder what number 4 will be like...Hhhmmmmm???</DIV>
<DIV> </DIV>
<DIV>And as cranky as the engines get to be, they are still allot less
maintenance...HA...</DIV>
<DIV> </DIV>
<DIV>See ya,</DIV>
<DIV> </DIV>
<DIV>Larry</DIV>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV style="FONT: 10pt arial"><B>From:</B> <A
href="mailto:K6XYZ@comcast.net">David Harmon</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
href="mailto:discussion@nsrca.org">discussion@nsrca.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, July 11, 2003 5:24 PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: Good Customer Service</DIV>
<DIV><BR></DIV>
<DIV><SPAN class=989502322-11072003>Airplanes are cheap....right
Larry??</SPAN></DIV>
<DIV><SPAN class=989502322-11072003></SPAN> </DIV>
<DIV><SPAN class=989502322-11072003>hehe</SPAN></DIV>
<DIV> </DIV>
<DIV> </DIV><!-- Converted from text/plain format -->
<P>Regards<BR><BR>Dave Harmon<BR>NSRCA 586<BR><A
href="mailto:K6XYZ@comcast.net">K6XYZ@comcast.net</A><BR>Torrance, Ca. </P>
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<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma>-----Original Message-----<BR><B>From:</B> <A
href="mailto:discussion-request@nsrca.org">discussion-request@nsrca.org</A>
[mailto:discussion-request@nsrca.org] <B>On Behalf Of </B><A
href="mailto:jed241@msn.com">jed241@msn.com</A><BR><B>Sent:</B> Friday, July
11, 2003 3:05 PM<BR><B>To:</B> discussion@nsrca.org<BR><B>Subject:</B> Re:
Good Customer Service<BR><BR></FONT></DIV>
<DIV>
<DIV>I've been married and divorced three times...Heck, I'm still just
trying to figure women out...set aside wanting them to understand
me...<VBG></DIV>
<DIV> </DIV>
<DIV>See ya,</DIV>
<DIV> </DIV>
<DIV>Larry</DIV>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV style="FONT: 10pt arial"><B>From:</B> <A
href="mailto:mmueller@triangleprinters.com">Mike Mueller</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
href="mailto:'discussion@nsrca.org'">'discussion@nsrca.org'</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, July 11, 2003 3:07
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: Good Customer
Service</DIV>
<DIV><BR></DIV>
<DIV><FONT face=Arial color=#0000ff><SPAN class=718190320-11072003>
I fly JR and I too have had outstanding service and help from Horizon.
They really understand flyers. Now if I could get my wife to understand me
I'd be doing a lot better. Mike</SPAN></FONT></DIV>
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<DIV class=OutlookMessageHeader dir=ltr align=left><FONT
face=Tahoma>-----Original Message-----<BR><B>From:</B> Tony Stillman
[mailto:tony@radiosouthrc.com]<BR><B>Sent:</B> Friday, July 11, 2003
12:34 PM<BR><B>To:</B> <A
href="mailto:discussion@nsrca.org">discussion@nsrca.org</A><BR><B>Subject:</B>
Re: Good Customer Service<BR><BR></FONT></DIV>
<DIV><FONT face=Arial>Brian:<BR><BR>GREAT!!! Horizon
doe a really good job with their stuff, so this is a welcome, but not
totally unexpected, suprise!</FONT></DIV>
<DIV> </DIV>
<DIV>Tony Stillman<BR>Radio South<BR>3702 N. Pace Blvd.<BR>Pensacola, FL
32505<BR>1-800-962-7802<BR><A
href="http://www.radiosouthrc.com">www.radiosouthrc.com</A></DIV>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A href="mailto:auto7832@bellsouth.net">Brian Billings</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
href="mailto:discussion@nsrca.org">discussion@nsrca.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, July 11, 2003 12:18
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Good Customer
Service</DIV>
<DIV><BR></DIV>
<DIV><FONT face=Arial>I just wanted to take advantage of a chance to
post something positive to the list, as most of you know I have had a
terrible time with a Webra 145 I bought new and has never run right.
I had replaced piston, ring, and rod that had been damaged from a
lean running condition I could not solve, before I ruined the new
parts I decided to ship it to Horizon Hobby since they are a dealer of
these now and I must say Horizon knows the value to good customer
service!!. I sent the engine off June 30th and today I
received a brand new Webra 145!!! I did not even buy the motor
from them. They had this statement on the receipt:</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial>Brian,</FONT></DIV>
<DIV><FONT face=Arial> Sending new engine to
you at this point. Since line is so new and the time has been spent to
correct potential problem failed with rod, piston and wristpin
installation, best to start from scratch with new engine. Breakin
to instructions.</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial>Just wanted to share this with everyone and if
your Webra needs service I highly recommend Horizon
Hobby.</FONT></DIV>
<DIV><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial>Thanks, Brian
Billings</FONT></DIV></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></DIV></BLOCKQUOTE></BLOCKQUOTE></DIV></BODY></HTML>