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<DIV><FONT face=Arial size=2>Ok, but here's a good question or two
Lance.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Let's say I have a Symphony. Oh crap I was doing
knife edges over swampy Ga, forgot to tighten my canopy bolts (or whatever) and
I lost the canopy! It's my only pattern plane, and the season is only 2 months
from now. I call you. What response do I get?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>That answer alone could be the difference between
"Aeroslave is awesome" and "Aeroslave sucks". If the quality is there, that's
great. From what I've seen it looks like it is. But it doesn't end there.
It only begins there.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>If you sold a guy a wing panel sheeted, and it had
the tube sockets installed, and god forbid it snapped a wing panel
because....whatever reason, but lets say it's a very rare case of "oops". What
is the response?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I know how you operate, because I have dealt with
you personally before. You did the right things, even went above and beyond.
THAT I can get behind and respect. I know that you've had good and bad
experiences and reviews, it's part of it. But it's how you handle it that makes
you or breaks you.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>So answer the questions, enquiring minds want to
know. You have the mic.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>-Mike</FONT></DIV>
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