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<DIV>Nedim is one of the good ones. I met him for the first time at last years
Nats and I am richer for it. He even help us with Masters Finals judging at the
last minute, when clearly he wanted to observe F3A</DIV>
<DIV> </DIV>
<DIV>MattK</DIV>
<DIV> </DIV>
<DIV>In a message dated 1/6/2005 8:42:30 PM Eastern Standard Time,
tph1@bellsouth.net writes:</DIV>
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<DIV><FONT face=Arial size=2>It's good to hear something positive. I am having
issues with two different suppliers. Good to know they all aren't slow or
unresposive.</FONT></DIV>
<DIV> </DIV>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=mailto:rcpattern@comcast.net
href="mailto:rcpattern@comcast.net">Archie Stafford</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A
title=mailto:discussion@nsrca.org
href="mailto:discussion@nsrca.org">discussion@nsrca.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, January 06, 2005 8:21
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> NB Engineering ---- was PL
Products</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">On the other end of
the scope I want to share an experience from a company who did stand behind
their work.<SPAN style="mso-spacerun: yes"> </SPAN>I ordered a Mantis
kit and it showed up last month.<SPAN style="mso-spacerun: yes">
</SPAN>Through no fault of Nedim’s the fuse was damaged near the horizontal
stab.<SPAN style="mso-spacerun: yes"> </SPAN>It was dented and the gel
coat was cracked.<SPAN style="mso-spacerun: yes"> </SPAN>I called
Nedim and told him what happened, he immediately offered to do whatever it
took to fix the situation, offered to send me a new fuse.<SPAN
style="mso-spacerun: yes"> </SPAN>I even had a bunch of custom work
done on my Mantis, firewall installed and some other things.<SPAN
style="mso-spacerun: yes"> </SPAN>The fuse was easily fixed so I did
not accept the new fuse offer.<SPAN style="mso-spacerun: yes">
</SPAN>I later found out that for whatever reason he had not insured the
shipment.<SPAN style="mso-spacerun: yes"> </SPAN>And even though it
would’ve come out of his pocket, he offered to make sure I was happy.<SPAN
style="mso-spacerun: yes"> </SPAN><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Just wanted to
share a positive experience from a kit maker, these are the ones we need to
take care of…<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Arch</SPAN></FONT></P></DIV></BLOCKQUOTE></FONT></BLOCKQUOTE></DIV>
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