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<DIV><SPAN class=562254204-25012005><FONT face=Arial color=#0000ff
size=2>Tom-</FONT></SPAN></DIV>
<DIV><SPAN class=562254204-25012005><FONT face=Arial color=#0000ff size=2>I can
look into it with the publisher. E-mail me back with your private e-mail,
and I will get you an answer. </FONT></SPAN></DIV>
<DIV><SPAN class=562254204-25012005><FONT face=Arial color=#0000ff size=2>Sorry
for the inconvenience,</FONT></SPAN></DIV>
<DIV><SPAN class=562254204-25012005><FONT size=2>K-Factor
Editor</FONT></SPAN></DIV>
<DIV><FONT size=2>Chris Larson<BR>L & D Sales<BR>209-274-2176 Office /
Fax<BR>209-304-0865 Cellular </FONT></DIV>
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<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> discussion-request@nsrca.org
[mailto:discussion-request@nsrca.org]<B>On Behalf Of </B>Koenig,
Tom<BR><B>Sent:</B> Monday, January 24, 2005 6:09 PM<BR><B>To:</B>
Discussion<BR><B>Subject:</B> K-factor mailing?<BR><BR></FONT></DIV><!-- Converted from text/rtf format -->
<P><FONT face="Comic Sans MS">Hi again all,</FONT> </P>
<P><FONT face="Comic Sans MS">Just a quick question. My K-factor arrived the
other day ( or what was left of it!) in a rather very poor state. I usually
receive it in an envelope. This time it arrived without an envelope and
neither were the pages stapled together. </FONT></P>
<P><FONT face="Comic Sans MS">It did not survive the journey across the big
pond very well at all, I think maybe two or three readable pages were left,
most were torn....but funnily enough the mailing label survived (
typical..<BG>) </FONT></P>
<P><FONT face="Comic Sans MS">I am hoping that the mailing method last used is
not a new policy. Who do I contact to make sure that my next issue arrives
complete and not in tatters, and in an envelope as it has been for the
previous ten years of my membership?</FONT></P>
<P><FONT face="Comic Sans MS">TIA</FONT> </P>
<P><FONT face="Comic Sans MS">regards</FONT> </P>
<P><FONT face="Comic Sans MS">Tom</FONT> </P>
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