<HTML><HEAD>
<META charset=US-ASCII http-equiv=Content-Type content="text/html; charset=US-ASCII">
<META content="MSHTML 6.00.2900.2523" name=GENERATOR></HEAD>
<BODY style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; BACKGROUND-COLOR: #ffffff">
<DIV>
<DIV>
<DIV>In a message dated 2/7/2005 6:25:32 PM Central Standard Time, rcaerobob@cox.net writes:</DIV>
<BLOCKQUOTE style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid">
<DIV><FONT face=Arial size=2>Hello, all....ya'll know I use a lot of Karl Muellers' excellent stuff, which he ships very predictably, and cautiously - packed....today, got the third "header bag" that actually had BOTH ends torn open, corners ripped, labels shredded....I meant to take a picture....</FONT></DIV>
<DIV><FONT face=Arial size=2> Now, without bashing, is this "normal"? Seriously....I don't think I've ever gotten an envelope this mangled and STILL had everything inside....</FONT></DIV>
<DIV><FONT size=2></FONT><FONT face=Arial></FONT> </DIV>
<DIV><FONT face=Arial size=2>HOW do they handle these things, anyway!</FONT></DIV></BLOCKQUOTE></DIV>
<DIV>I got one today, with the bag in good condition, but the labels were peeling off, including the Canadian postage label. He had put extra tape over the address label, and it was ok, but his return address was about off. He hasn't changed shipping methods, but I wonder if there was some sore of environment they went thru that "destuck" the labels?</DIV></DIV>
<DIV> </DIV>
<DIV><FONT size=2 PTSIZE="10">Jon Lowe<BR></FONT></DIV></BODY></HTML>